Reserved Usernames

Basic restrictions

HiTechCloud

HiTechCloud applies the following rules when you create or modify a HiTechCloud username:

Usernames may only use lowercase letters (a–z) and digits (0–9).

Usernames cannot contain less than 3 characters.
Usernames cannot contain more than 20 characters.

HiTechAdmin

HiTechAdmin applies the following rules when you create or modify an admin username:

Usernames may only use lowercase letters (a–z) and digits (0–9).

Usernames cannot contain less than 5 characters.
Usernames cannot contain more than 30 characters.

Passwords may only use lowercase letters (a–z) and digits (0–9).

Passwords cannot contain less than 6 characters.
Passwords cannot contain more than 30 characters.

INFORMATION

If admin or reseller accounts are created via HiTechAdmin, passwords can contain all characters except space.

SSH

HiTechAdmin applies the following rules when you modify an SSH password:

Passwords may only use lowercase letters (a–z) and digits (0–9).

Passwords cannot contain less than 8 characters.
Passwords cannot contain more than 20 characters.

MySQL / MariaDB

HiTechCloud applies the following rules when you create databases and users:

Database names may only use lowercase letters (a–z) and digits (0–9).

Database name cannot contain less than 1 character.
Database name cannot contain more than 64 characters.

Database users may only use lowercase letters (a–z) and digits (0–9).

Usernames cannot contain less than 1 characters.
Usernames cannot contain more than 32 characters.

Database User's Passwords may contain any characters.

Passwords cannot contain less than 8 characters.
Passwords cannot contain more than 32 characters.

FTP

HiTechCloud applies the following rules when you create FTP sub-accounts:

FTP sub-users must end with dot (.) followed by the HiTechCloud username - example: ftpuser.hitechclouduser.

Usernames cannot contain less than 3 characters.
Usernames cannot contain more than 32 characters.

FTP User's Passwords must contain at least one uppercase letters (A-Z), lowercase letters (a–z), digits (0–9) and special symbols (!, ., ,, @, #, _, -).

Passwords cannot contain less than 8 characters.
Passwords cannot contain more than 32 characters.

Emails

HiTechCloud applies the following rules when you create email accounts:

Email accounts may only use lowercase letters (a–z), dashes (-), underscores (_) and digits (0–9). Email accounts must contain @ symbol followed by the domain name - example: account@example.net.

Usernames cannot contain less than 1 character.
Usernames cannot contain more than 32 characters.

Email accounts passwords can contain only uppercase letters (A-Z), lowercase letters (a–z), underscores (_) and digits (0–9).

Passwords cannot contain less than 8 characters.
Passwords cannot contain more than 32 characters.