Troubleshooting HiTechCloud

When troubleshooting HiTechCloud, the first step is to reproduce the issue. If you can confirm it’s a bug (and like all software, bugs do happen), try to identify a consistent way to trigger it.

• If the issue is reproducible, please report it on GitHub Issues so we can prioritize it for the next update.
• If you’d like to investigate further on your own, follow the steps below.

Step 1: Enable Developer Mode​

Run the following command to turn on verbose debugging for both HiTechCloud and HiTechAdmin interfaces:

hitechcloudcli config update dev_mode on

Step 2: Check Logs​

Reproduce the issue in the UI, then review the logs at the same time to spot errors.

• HiTechCloud logs:

  docker logs -f hitechcloud
  

• HiTechAdmin logs:

  tail -f /var/log/hitechcloud/admin/error.log
  

Step 3: Disable Developer Mode​

After finishing, disable developer mode to prevent unnecessary log growth:

hitechcloudcli config update dev_mode off