📄️Troubleshooting
Fixes for the problems most often met after installing or updating HiTechCloud 4.1 - the panel sending you back to its login page, ClamAV not starting, the firewall left off, SQL Server on AlmaLinux 10, stuck background tasks - and where the logs are.
📄️Debugging Failed Welcome Emails in HiTechCloud Enterprise
Symptom: hitechcloudcli user-add / HiTechAdmin UI reports Failed to send welcome email, with no error in /var/log/hitechcloud/admin/error.log and no /var/log/hitechcloud/admin/emails/ directory, even though direct SMTP tests succeed.
📄️Access demo
How to access HiTechCloud demo servers?
📄️Troubleshooting HiTechAdmin UI Errors
500 Error
📄️Troubleshooting HiTechCloud UI Errors
500 Error
📄️Uninstall HiTechCloud
HiTechCloud has no official uninstaller, the only safe way to remove HiTechCloud is to reinstall your server OS.
📄️Report a Bug
As a small team, we carefully prioritize our work to keep maintenance costs low and honor the fixed pricing we introduced in 2023. The same developers who build and maintain HiTechCloud are also responsible for handling tickets and emails. To use our time effectively, we ask that you follow the guidelines below.
📄️Fixing Outbound DNS/Internet Access in Rootless Docker (HiTechCloud)
Symptom
📄️HiTechCloud Log Files locations
Every HiTechCloud service runs on the host under systemd, so a service's log is